Minimums, maximums and suggested amounts
Set the amounts donors see, and the rules that will stop your settings from saving.
Minimums, maximums and suggested amounts
Three fields control what a donor sees on your donate form. All of them live under Settings → Donations.
Minimum donation
Required. It must be more than zero, and in practice no less than 50¢ — the server rejects anything below that even though the form won't warn you.
Set it low enough that a student can give and high enough that payment fees don't eat the gift. For most community groups $5 is a sensible floor.
If you don't set one, the default is $1.
Maximum donation
Optional. Leave it blank for no maximum, which is usually what you want — there's rarely a reason to stop someone giving more.
Suggested amounts
These become the quick-pick buttons on the donate form, shown lowest to highest. Three or four is the right number.
Pick them for your community, not from a template. If your members are students, 5 / 10 / 25 will raise more than 50 / 100 / 250. Setting amounts people can't afford mostly teaches them they can't support you.
You can add up to 10.
The rules that block a save
The form checks these in order and shows the first one it hits:
Message | What's wrong |
|---|---|
Enter a minimum donation greater than zero. | Minimum is blank, not a number, or zero |
The maximum must be at least the minimum. | Maximum is below the minimum, or isn't a valid number |
Suggested amounts must be valid amounts greater than zero. | One of your tiers isn't a usable number |
Each suggested amount must be within the minimum and maximum. | A tier falls outside your own range |
Suggested amounts must be in increasing order. | A tier is equal to or lower than the one before it |
Blank tier rows are ignored, so you don't need to tidy them up before saving.
Three things the form doesn't tell you
There's a 50¢ floor. The form only checks "greater than zero", so 0.25 passes validation and then fails on save with a server error. Keep everything at 50¢ or above.
The server re-sorts and de-duplicates your tiers. If you enter 25, 10, 25, 50 you'll get back 10, 25, 50. Not a bug — but it's why your saved order may not match what you typed.
Amounts are always in Canadian dollars. There's no currency setting.
Typing amounts
The form is forgiving. $25.50, 25,50 and 25.50 are all read the same way — dollar signs, commas and spaces are stripped.
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