Writing an appeal that works

The request message on your donate form is the highest-leverage thing on the page. How to write one.

AG
Written By Alexis GingrasLast updated 7 days ago

Writing an appeal that works

The request message is the short piece of text shown to donors on your donate form. It's optional, and it's the single highest-leverage thing on the page.

Find it under Settings → Donations, labelled Request message (optional). You get 500 characters — the counter under the box tracks you.

Say what the money does

This is the whole game. Compare:

Support our work.

$25 covers the room rental for one Thursday night.

The second raises more, every time. People don't give to organizations in the abstract — they give to a specific thing they can picture.

Tie your amounts to real costs if you can:

  • "$10 buys coffee and pastries for a morning session."
  • "$50 covers one month of our storage locker."
  • "$200 pays the sound tech for the spring showcase."

If your suggested amounts match the things you describe, the connection does the persuading for you.

Keep it short

500 characters is roughly three sentences. That's not a constraint to fight — it's about right. People decide to give in a few seconds, and a wall of text on a payment form loses more than it convinces.

A workable shape:

  1. One line on who you are — if the donor might not know
  2. One line on what the money does — concrete, with a number
  3. One line of thanks

Write for the person already interested

Someone reading your appeal has already clicked Donate. You don't need to convince them your cause matters — they're there. You need to tell them what their money turns into, and make the amount feel worthwhile.

That means: no mission statement, no history of the organization, no case for why community matters. Just the specifics.

A few things to avoid

Urgency you can't back up. "We'll have to close our doors" works once. If you're still open next year, nobody believes the next one.

Round numbers with no referent. "Help us reach $5,000" means nothing to someone who doesn't know what $5,000 buys you.

Asking for "anything you can spare." It sounds humble and it lowers every gift. Your suggested amounts are doing that job already.

Update it

An appeal tied to a specific thing — a season, a piece of equipment, a trip — stops working once that thing is done. It takes thirty seconds to change, and a stale appeal quietly costs you money.

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