Sell tickets to an event

Ticket types live on the event itself, not in a separate area. Open your event and click Edit — you'll find a Ticket types section on the form.

Anyone who can manage the event can do this: the host, a co-host, or an organization admin.

Before you can actually sell

Your organization needs a charge-ready Stripe account. Without one you'll see:

Set up payments for your organization to sell tickets.

You can still build your ticket types — drafts save fine without Stripe. What you can't do is put one on sale. If you try, you'll get:

Set up payments for your organization before putting a ticket type on sale.

Start with Set up payouts with Stripe when you're ready.

One thing that catches people out: this checks the event's organization, not the ring running it. A ring with its own Stripe account still needs the parent organization set up to sell tickets.

Create a ticket type

Click Add ticket type and fill in:

Then Save.

The form will stop you with:

• Enter a name for this ticket type.
• Enter a price greater than zero.
• Quantity must be a whole number of 1 or more.
• The sales end must be after the sales start.

Draft and On sale

Every tier carries one of two badges:

• Draft — exists, not buyable. Safe to set up in advance.
• On sale — buyers can purchase it.

If your organization isn't charge-ready yet, the On sale switch defaults to off when you add a tier, so your first save won't fail.

Use tiers deliberately

Several tiers on one event work well for community pricing — a standard price, a lower student or unwaged rate, and a higher supporter rate for people who want to chip in extra. Buyers choose at checkout.

Each tier has its own price and its own quantity, so you can cap the cheap tier and leave the rest open.

Reading the list

Each row shows price, quantity and how it's selling — 12 sold · 38 left, or just 12 sold if the tier is unlimited.

Those numbers come from a separate lookup. If it's briefly unavailable the tiers still show, just without the sold counts.

There's no delete

You can't remove a ticket type once created. To take one off the market, switch On sale off — it reverts to Draft and disappears from checkout.

This is deliberate: deleting a tier people have already bought would orphan their orders. If a tier was a mistake, switch it to Draft and rename it so it's clear it isn't in use.

Where to go next

Two links sit with the ticket types section:

• Sales overview — how it's selling
• Ticket orders & refunds — who bought what, and refunds