Change or cancel an event

Edit a published event, choose how far changes reach in a recurring series, extend a series, and cancel properly.

AG
Written By Alexis GingrasLast updated 6 days ago

You can change a published event at any time. What's worth understanding is how far a change reaches, and what attendees are shown.

Editing a one-off event

Open the event and choose Edit. Save, and everyone who RSVP'd sees a notice on the page:

Changed since you joined the event

It names the change precisely — "Start time changed from 7:00 PM to 8:00 PM" — for the start time, end time, location and online link. They also get a notification, if they have Event details changed turned on.

Add a reason when you move something. It's shown in quotes alongside the change, and "the hall was double-booked" stops a dozen people wondering whether they misread it.

Editing one date in a series

When you edit an occurrence of a recurring event, you're asked how far it goes:

Edit this event only

Changes apply to this occurrence and mark it as individually edited. Future bulk updates skip it.

Edit this and following events

Changes apply to this occurrence and every future occurrence.

That first option has a consequence people miss. An occurrence you've edited on its own is permanently detached from the series — later changes to the whole series skip it.

That's right for one week in a different room. It's wrong as a quick fix for something that applies to everything from now on, because that date will quietly stop tracking the series for good.

When in doubt, this and following is the safer choice.

Extending a series

Extend adds dates onto the end. Pick a new end date, subject to the same one-year limit — if it's rejected, you're either before the current end or past the limit.

This is how a series that's working carries on. Extend it rather than building a new one; you keep the history and attendees keep the series they already follow.

Canceling

For a one-off, cancel and give a reason. The page shows "This event was canceled" with your name and the reason, and it keeps a Canceled badge.

For a recurring event you choose the scope:

Cancel this occurrence

Only this date is canceled. The other occurrences continue as scheduled.

Cancel the entire recurring event

Every future occurrence is canceled. RSVPed attendees will be notified by email.

Note the difference in how people find out. Canceling the whole series emails everyone who RSVP'd — it doesn't rely on them opening the app. Treat that as the serious one.

The confirmation's other button is Keep it, which is a deliberate off-ramp. Read the scope before confirming.

If people paid

Canceling doesn't refund anyone. Ticket refunds are a separate, manual step you have to take — see Issue a refund under Tickets.

Do it promptly. People who paid for a cancelled event and hear nothing will ask, and the question arrives in your inbox either way.

A note on timing

A change the day before is a minor inconvenience. The same change an hour before is someone standing outside in the rain.

If you know early, change it early — even if you're not yet sure of the new details. "Moved, new venue to follow" is more useful than silence.

Was this helpful?

Your feedback shapes what we write next.